Returns Policy

Article 12 of the Law on the Protection of Consumer Rights of the Republic of Latvia (PTAL) and Cabinet of Ministers Regulation No. 207 "Regulations on Distance Contracts" state that the buyer has the right to withdraw from the contract within 14 calendar days and return the goods purchased through the Distance Contract to the seller.

Article 12, Part 4 of PTAL states that "Sending a refusal within a certain period of time terminates the contract and releases the consumer from any contractual obligations, except for the costs associated with returning the goods or things to the manufacturer, seller or service provider."

Article 12, Part 6 of PTAL stipulates that "the consumer is responsible for maintaining the quality and safety of the product during the period of exercise of the right of withdrawal", we recommend keeping the original packaging of the product so that, when exercising the right of withdrawal, the product is not externally mechanically damaged.